Director of Foodservice Excellence – Corporate Hospitality – San Francisco, CA

CA San Francisco
$130,000 - $170,000 base + benefits + bonuses

This well-established national food service management company is seeking a Director of Foodservice Excellence to join its team in San Francisco, California. The Director of Business Excellence is a strategic regional role that drives operational excellence in services and experiences within key client accounts including cafes, refreshment programs, catering, and events. The Director of Foodservice Excellence identifies strengths and improvement opportunities, assesses, motivates, trains, develops and directs team members to deliver exceptional hospitality and accomplish daily projects and administrative tasks in line with key client and company guidelines. The Director of Foodservice Excellence will focus on innovative hospitality and creating foodservice experiences for key client programs in order to support operational excellence. This position reports into the Key Account Vice President and will leverage her/his strong project management, communication, hospitality, operational and financial skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management, operations, and people) to promote the highest standards and enhance client experiences. The role will also be responsible for managing client relationships effectively in alignment with contractual obligations. Above all else, the Director of Foodservice Excellence will drive the company’s mission which is to inspire and enable individuals to make food choices and use food experiences to develop more sustainable lifestyles and communities.


• MBA degree is preferred, or equivalent professional experience
• Has a minimum of 5 years of food service multi-unit management experience
• Passion for hospitality, innovation, and creative experiences
• Project management experience
• Ability to effectively communicate, motivate and interact with all levels within the organization
• A proven track record of leadership
• Proven coaching and teaching skills with peers, individuals, and teams
• Creates a culture of food and workplace safety
• Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy
• Demonstrates good judgment and decision-making skills
• Maintain a positive attitude under pressure and motivate team
• General culinary knowledge of basic kitchen practices, protocols, and procedures
• Ability to maintain confidentiality
• Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint
• Ability to work independently as well as in a team
• Ability to work in a fast-paced, changing environment