Director of Facilities – 300+ QSR Restaurant Group

OH Cleveland
$100,000 - $120,000 base salary + bonus + excellent benefits

The Director of Facilities & Maintenance position is responsible for directing and/ or influencing performance of Facilities &
Maintenance (“F&M”) activities across the portfolio. To be successful in this role, the individual
will need to possess strong technical and leadership skills and the ability to influence and advise
internal and external resources.

• Direct and/influence the F&M strategy for the entire portfolio including direct
supervision for a team of 30+ technicians and coordinators
• Ensure that activities of the F&M team are completed within scope, schedule, and
• Develop solutions, in partnership with Operations, to optimize the overall design of
support to restaurants
• Review and analyze existing programs, processes and procedures to ensure efficiency
and effectiveness
• Proactively identify and frame strategic opportunities for improvement leveraging the
scale of the portfolio
• Serve as Facilities Manager for various restaurants to provide Operations with day-to-day
business support and functional expertise
• Drive continuous improvements by holding vendors accountable to established KPIs,
actively consulting and training Operations on key topics and engaging Operations to
understand and address their challenges
• Conduct internal and external strategic assessments to keep up-to-date on industry,
market, and competitive activities and trends


The ideal candidate for this position has the following experience:

• Minimum of 10 years multi-unit facilities manager experience, preferably in the
restaurant industry
• 5 years directly managing a large team of technicians and supervisors with budgetary
oversight in a complex facilities environment
• Strong technical knowledge of general construction or related mechanical trade and all
aspects of restaurant facilities maintenance, including HVAC, refrigeration, food prep and
production equipment, electrical, plumbing and building systems and finishes
• Knowledgeable in governing codes and regulations, safety (OSHA) rules, sanitation (NSF),
building codes (BOCA), insurance and permitting

• A strong leader with excellent communication and relationship management skills a must
• Must be customer-service oriented and able to apply critical thinking, advanced problem solving
skills and use data to deliver solutions
• Has a high-level of financial and general business acumen with the ability to manage
budgets, understand the P&L and negotiate favorable returns to organization
• Is comfortable managing competing and changing priorities in a fast-paced environment
while delivering both a strategic and tactical level of support to the business
• Team, project, program and vendor development and management skills all critical

This position will office out of this company's restaurant support center in Cleveland, Ohio. Candidates must live in the area or be willing to relocate there to be considered for this position. The company will assist financially in the relocation of an ideal candidate.