*Understand and enforce completely all policies, procedures, standards, specifications, guidelines and training programs.
*Ensure that all guests feel welcome and are given responsive, friendly service at all times.
*Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
*Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
*Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
*Fill in where needed to ensure guest service standards and efficient operations.
*Continually strive to develop your staff in all areas of managerial and professional development.
*Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
*Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
*Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
*Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
*Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
*Attend all scheduled employee meetings and bring suggestions for improvement.
*4+ years recent experience in an upper management role in a high-volume, casual, full-service or counter-service concept.
*STRONG understanding of COG, P&L analysis and superior math skills
*Strong leadership and communication
*Possess strong organizational and decision-making skills
*Work well in fast-paced setting
*Be able to work in a standing position for long periods of time
*Be able to reach, bend, stoop and frequently lift up to 50 pounds
*Must have the stamina to work 50 to 60 hours per week