National Hospitality Staffing Firm Taps Former Hillstone Executive
ATLANTA (January 16, 2019) – TalentServed, an industry-leading hospitality recruitment firm, signifies its commitment to sourcing standout leaders in service, with its most recent hire, Patsy Van Brunt, a former HR & Recruiting executive at Hillstone Restaurant Group, as Director of Recruiting. As service remains an important factor and increasingly significant differentiator among restaurants, TalentServed is primed to deliver the required talent to sustain and grow prominent restaurant brands across the country in 2019 and beyond.
According to Deloitte’s 2019 Restaurants & Food Service Industry Analysis, “winning restaurants will be the ones who…can harness the power of their employees to serve as brand ambassadors at the moments that matter.” Furthermore, according to their 2019 Travel and Hospitality Outlook, they also state that “with all the focus on emerging technology, it’s often easy to forget that people…can be a brand’s most powerful competitive asset.” The focus for the industry will continue to be on creating positive customer experiences.
“We’re always watching trends and demands of the expansive restaurant industry,” said Steve Gibson, Founder & CEO, of TalentServed. “And, we have the resources and connections to place the best talent to help our clients deliver exemplary customer service to build loyalty among guests over time.”
Based in Atlanta, Patsy Van Brunt brings deep experience in human resources, talent acquisition and service delivery training, working more than 20 years in the hospitality industry in Napa Valley, NYC, Houston, South Florida and elsewhere. Patsy spent more than 15 years working with the industry-leading, Hillstone Restaurant Group, where she helped pioneer the company’s signature service structure focused on building guest engagement across hospitality functions. As a key member of the TalentServed team, she will be responsible for delivering appropriate candidates for the firm’s hospitality industry clientele across the country.
“I fell in love with the hospitality industry years ago when I saw the part it plays in people’s memories and experiences,” said Patsy. “To get to be a part of helping hundreds of restaurants create that positive impact and influence with their staff and customers is beyond the best career I could have imagined,” Patsy continued. “I’m thrilled to join the TalentServed team to offer my expertise and attention to the broader hospitality industry.”
Founded in 2000, TalentServed, LLC, is an expert, boutique recruiting firm that serves top organizations within the hospitality industry including independent and multi-unit restaurant groups, cruise lines, hotels, casinos and fine wineries. With coast-to-coast locations in Atlanta, Charlotte, New York City, Denver and San Francisco, the agile recruiting company specializes in sourcing exceptional operations managers, executive chefs, corporate and executive level staff.